Hotel Casazul - Flores

Room 102 had a good view of the sunsets, reliable AC in the heat, and double-pane windows for a quiet environment. Clean accommodations meant a comfortable retreat after a long day.

A couple of issues arose, such as the flood on one side of the street limiting access by car, which seems to have been an ongoing problem for months. The building felt dated and underwhelming, lacking the charm suggested by previous reviews.

It was fine time in Flores. Everything was pleasant, absolutely courteous staff, great views over the lake. Our nicely furnished room had air conditioning and a minibar.

Small but charming hotel. Very well located. Very nice roof terrace... My room had a very nice view of the lake. The staff is very friendly and helpful.

rooftop terrace, spacious clean rooms, balcony overlooking the lake

No complimentary purified water, needing to pay for basic hydration!!! The night shift staff could improve communication to avoid unnecessary disturbances like 3am knockings!!! Tour prices were unreasonably high compared to local options!!!

Thanks to the staff for being outstandingly accommodating and accommodating and providing us with an excellent service.

this hotel was located in a very central area just next door to restaurants, staff, the view, the peten of guatemala, and the island overlooking the lake. had the queen room which was well air-conditioned with a shared patio.

fantastic views and access to cultural landmarks

i had a wonderful stay, enjoying the beautiful view of the lake from my room and the convenience of being just a few steps away from the cathedral and local restaurants for all my dining needs.

everything was wonderful, so were awesome views of the lake. the hotel was located in the center of the city. really enjoyed that it was set close to a huge lake and a lovely island.

Some people working there were relaxed.

Patient personnel is at night shift.

The staff, especially Rudy at reception, was excellent in organizing our tour to Tikal, made our experience hassle-free.

We experienced some discomfort due to a noisy group that disturbed our sleep late at night, highlighting a need for better noise management.

The accommodation has been completely renovated. Everything is very harmonious. The rooms are therefore super new and very clean and offer lots of space. There is also a terrace on the top floor from where you have a great view of the lake and can watch the sunset. Next door there are restaurants and bars. Although there is no breakfast, coffee and pastries are still available in the morning. This hotel is really recommendable!

The room was spacious and super clean, with an excellent view of the lake. I especially loved the convenient location. The staff was super helpful, especially with arranging my transport. I had a fantastic stay overall 😊

the rooftop terrace is wonderful for enjoying sunsets. the traffic noise can be distractng.

fine terrace with picturesque lake views

quiet atmosphere, fine sunsets

limited dining options

great location but noisy neighbors

The location is unbeatable, right by the scenic lake. My room was clean. I loved relaxing on the nice deck on the third floor. It offered fine views. Being so close to local restaurants and attractions was a fantastic bonus.

Unfortunately, noise from neighboring guests disrupted my sleep on more than one occasion.